social crm
11 Unforgettable Marketing Moments from 2009
Many important marketing moments happened in 2009. From inaugurating a new president to staring a treacherous economy in the face, it’s important to look back and give credit to the things in 2009 that helped change the word ‘marketing’ forever, especially those pioneered by small businesses in an effort to keep the economy going.
“Social Support” — New Buzz Word?
Social media is all the buzz and Infusionsoft is right on board. With the introduction of our new dashboard, we now have the platform to catapult us into the wave of Internet socialites. In the future, you will be able to link to such sites as Twitter, Facebook, Linkedin and many other sites geared toward [...]
What Makes a CRM solution ‘Social’?
I’ve been interested in helping to propel our marketing automation software to become more “social,” but have been stumped at deciding exactly which features are worth the effort to produce for our customers. I’ll share my thoughts on what it takes for a CRM application to be “social” with their customers and invite you to [...]
Thoughts on Social CRM, Hype and Usefulness
I’ve had some time to stew over the developments that Web based CRM platform, Salesforce, has made with regard to introducing the ServiceCloud to solve real life problems. Rather, the problems that are posted on Twitter. Is this hype or are there powerful uses of melding Social Media and CRM together?
