Small Business
Annual Priorities at Infusionsoft (‘09)
Not too long ago, I shared our planning methodology with you about Infusionsoft. I talked about our Strategic Intent, Primary Objective, Strategies, Annual Priorities, Quarterly Tactical Operating Priorities (TOPs) and SMARTs. I decided to take a moment to tell you about how this planning methodology plays out at Infusionsoft and tell you about the progress [...]
Inside Infusionsoft’s Strategy and Operations
Not long ago, I posted about the need every business has to effectively blend strategy and operations. I’ve included the basic methodology we have used at Infusionsoft for over five years, and I must say, it works amazingly well. From high-level strategy to daily tactics, it all ties together. I’ll explain how.
Leadership is Action, Not Position
“Leadership is Action not Position,” I recently saw this quote on one of those motivational posters. I didn’t pay much attention to it until recently, I always thought this was just common sense. How can you expect anyone to follow you if you have no idea what it is you are leading them to do?
Infusionsoft’s Core Philosophy, Values & Purpose
A couple years ago, Scott Martineau and I were talking about how excited we were with the growth of the company. At the time, we had a couple thousand people using the software and we had about 50 employees. On the other hand, we started to become concerned about our ability to grow the organization and [...]
