organization
A New Infusionsoft Department
Almost five years ago, Clate Mask (our CEO & Co-Founder) took me to a Suns game and convinced me to leave San Diego to join Infusionsoft, headquartered in Arizona. I agreed, and Infusionsoft continues to exceed my wildest expectations. But, he did fail to mention a few things…
Progress on Our ‘09 Annual Priorities
As promised a couple weeks ago, I wanted to provide a little update on how we’re doing with each one of our 2009 annual priorities. It’s important to me to maintain this transparency and open communication as to the progress we’re making together to revolutionize the way small businesses grow.
As you know, I’m very proud [...]
Annual Priorities at Infusionsoft (‘09)
Not too long ago, I shared our planning methodology with you about Infusionsoft. I talked about our Strategic Intent, Primary Objective, Strategies, Annual Priorities, Quarterly Tactical Operating Priorities (TOPs) and SMARTs. I decided to take a moment to tell you about how this planning methodology plays out at Infusionsoft and tell you about the progress [...]
Inside Infusionsoft’s Strategy and Operations
Not long ago, I posted about the need every business has to effectively blend strategy and operations. I’ve included the basic methodology we have used at Infusionsoft for over five years, and I must say, it works amazingly well. From high-level strategy to daily tactics, it all ties together. I’ll explain how.




