Why Copy Matters…

October 29, 2008 | by Joseph Manna

Every now and then, we forget how critical copy is, but last night one member of the Infusionsoft marketing team received a funny reminder.

She received a letter on her doorstep, soliciting a date.  She was both flattered and horrified. After reading through the letter, it’s easy to see why. We’ve censored the names to protect the innocent (and desiring).

I’ll point out that she was approached from this individual once in an unsolicited manner. Then she received this:

Without digging too deep in the approach or diving into ad hominem arguments on the subject itself, we believe there are several key lessons you can learn from this letter.

  • Authenticity is important but not everything. It’s obvious that the author was expressing genuine feelings in this letter but the spelling and grammatical errors completely detract from those sentiments. Imagine how effective the letter could have been without the distracting errors.
  • Always spell check or use a dictionary. If you’re not sure on how to spell a word or if you’re stumped on the homonym (e.g., right vs. write), always look it up. You can effortlessly run a spell check in Microsoft Word by pressing the F7 key.
  • Establish rapport before making a sales attempt. Getting a date is a lot like closing a sale–both are difficult to do without a previously established rapport. I’m sure the author would benefit from establishing a strong rapport before asking for digits or professing his love.
  • Having character and spirit always helps. Two ways to engage readers are to include character and spirit. The same spirit and character you should share in your copy. Be mindful not to go over the top or else you could scare your readers.

Do you have any interesting tales from letters you’ve received? Dish it in the comments!

 
  • http://www.infusionsoft.com RebeccaS

    At least he finished the note with a strong call to action, “Tex or call me”!

  • http://msherrwhenonline.com Ms. Herr

    I remember being told how important it was to read… it didn’t matter if it was classic literature, National Geographic, the latest Cosmo or Maxim, or a billboard on the highway… just read, and do it ALL THE TIME. Most would consider the last couple to be not worthwhile, but the lesson is about exercising a skill to stay on top of and continue developing your game. The critique of infatuated’s note is in the same vein, looking at material, no matter how trivial it my appear at first blush, and asking “what do I take from this to step up my own game?”

  • http://www.ClubHHO.com Ron Hatton

    Here’s what MY re-write would look like:
    (If any of you guys need someone to write you a good note, I’m available! My fees are negotiable, and vary on results!)

    Hi.
    My name is Joe, and I work for a living. Most of my days are spent in dark places, crawling around with a flashlight to guide my way. Last night I saw you for the first time (perhaps you remember the guy who dropped his toolbox when you walked by) and today, my day was much, much brighter.
    Thank you. Soon I hope to tell you in person, but I couldn’t wait until tomorrow.
    Martin Luther King said “I have a dream…” Well, so do I. It begins with a feeling of rightness and hope. That is what I feel right now, thinking of the opportunity to speak with you in person.
    As a man, it is hard to admit that I have been shaken by the image of a woman. There is something different in the way you carry yourself-confident, assured, balanced- that spoke to me and hasn’t stopped speaking since.
    It has been quite some time since I found myself so stricken.
    Would you help to end my misery by giving me a call?
    Joe Samples
    480-555-1212

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