
August 11, 2010 | by Joseph Manna
When did the last software purchase provide you a complete guide to using it effectively? None that I can think of. We’re making a few changes (and have made) to our Success Path, formerly the ‘Double Your Sales Success Path’, so all new users receive this guide so they are successful.
You might recall our previous mentions of the Success Path where Scott explained it at InfusionCon and later the new Success Path widget built into the app. I’m going to revisit this topic so everyone is on the same page with what we do to ensure everyone customer gets the most from Infusionsoft. (more…)

August 10, 2010 | by Joseph Manna
I’m happy to share a handful of updates pertaining to our customer service that we provide to all Infusionsoft users. The changes we’ve made will result in better service, faster response and overall a thumbs up from you if you ever need help with Infusionsoft — consistently. (more…)

August 5, 2010 | by Joseph Manna
Last week, we were on the search for Infusionsoft’s Biggest Fan. We found them and several others who invested in the time to share why they are Infusionsoft’s Biggest Fan. We received several videos, a few blog posts and a number of Facebook updates from participants and are very thankful for everyone’s passion around this topic. If you haven’t seen these awesome submissions yet, you need to. We’re proud to announce the winners of our Biggest Fan contest! (more…)

August 5, 2010 | by Jordan Hatch
Every Thursday I host a weekly webinar known as Mastermind Webinars. It’s free and available to all Infusionsoft customers. As I was planning the topics for the next couple of weeks, I was a little bit stumped as to what to talk about. I looked at the topics that I have covered over the last year and realized that we’ve covered a lot of territory on the calls. The topic I chose last week was a little more personal than you might expect. (more…)

August 2, 2010 | by Joseph Manna
After last week, it’s clear we have a ton of raving fans of Infusionsoft! We want to thank everyone who has invested their time and energy into entering our contest to find the Biggest Fan.
Last week, we kicked off a “little” contest among Infusionsoft users to tell us why they are Infusionsoft’s Biggest Fan. We received an outpouring of videos, blog posts and Facebook updates telling us why they enjoy using Infusionsoft and how they benefited from it. Here are the entries which include the many videos, blog posts, Facebook updates all wrapped up in one blog post that why people love Infusionsoft and are our biggest fans. (more…)
Posted In: Customer Service
Tagged: Contest, Email Marketing, Entrepreneur, facebook, Infusionsoft, Infusionsoft Biggest Fan, Infusionsoft Customers, Infusionsoft Users, small business, social media, videos

July 12, 2010 | by Joseph Manna
As you know, we take pride in creating the best email marketing, CRM and e-commerce software solution for small businesses. In doing so, we also measure and track our progress through the help of Google Analytics, our software (obviously) and a couple other solutions. Well, I’ll share a nine top questions and answers that you’ve asked Google about when you landed on our website or blog recently. (more…)